iPhone Data Recovery for Mac > Tech Specs

System Requirements

Supported OSMac OS X 10.14(macOS Mojave), 10.13. 10.12, 10.11, 10.10, 10.9, 10.8, 10.7, 10.6
Processor1G Hz Intel processor
Free Hard Disk Space100MB space for installation
RAMAt least 512M physical RAM

Supported iOS Devices

iPhoneiPhone XS, iPhone XS (Max), iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4
iPadAll models of iPad Pro, iPad Air, iPad mini, and iPad
iPod TouchiPod touch 5, iPod touch 4

Supported File Types

ContactsWeChat ContactsReminders
NotesCall HistorySafari Bookmarks
MessagesWhatsappPhotos/Videos
WeChat MessagesCalendarsVoice Memos
Messages AttachmentsWeChat AttachmentsWhatspp Attachments

Supported Data Loss Scenarios

Data Loss ScenariosRecover data from iOS devices (including iOS 10)Recover data from iTunes/iCloud backup files
Intentional/accidental DeletioniPhone XS, iPhone XS (Max), iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, all models of iPad Pro, iPad Air, iPad mini, and iPad, iPod touch 5, iPod touch 4All models of iPhone, iPad and iPod Touch 5/4
White Apple logo screeniPhone 4, iPhone 3GS, iPad 1, iPod touch 4All models of iPhone, iPad and iPod Touch 5/4
System inaccessibleiPhone 4, iPhone 3GS, iPad 1, iPod touch 4All models of iPhone, iPad and iPod Touch 5/4
System crashediPhone 4, iPhone 3GS, iPad 1, iPod touch 4All models of iPhone, iPad and iPod Touch 5/4
Device damageiPhone 4, iPhone 3GS, iPad 1, iPod touch 4All models of iPhone, iPad and iPod Touch 5/4
Forgotten screen lock passwordiPhone 4, iPhone 3GS, iPad 1, iPod touch 4All models of iPhone, iPad and iPod Touch 5/4
Lost iOS deviceNoAll models of iPhone, iPad and iPod Touch 5/4
Factory reformattingNoAll models of iPhone, iPad and iPod Touch 5/4
Upgrade failureNoAll models of iPhone, iPad and iPod Touch 5/4
Jailbreak failureNoAll models of iPhone, iPad and iPod Touch 5/4
Failed to restore from iTunes backup filesNoAll models of iPhone, iPad and iPod Touch 5/4
Failed to sync with iTunesLimited supportNo

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