See What Our Users Ask Frequently

Will my Lifetime License expire?

No. If you buy a Lifetime License you will get lifetime access to the software. Your license will not expire, and no annual subscription fees are required. Lifetime license also includes all future updates and version upgrades.

Is it safe to purchase products via your website?

Yes, it is 100% safe to purchase software via easefab.com. All the transactions on our website are SSL secured. All your information remains private and secure. We guarantee the safety of your personal information.

When and how can I get the program I purchased?

Once you complete the online order, you were supposed to receive an email with the order information and license code within 5 minutes. Check the spam folder if you could not find the license retrieval email. However, there is possibility that your email service provider rejects emails from unknown senders. Please feel free to contact us if you do not get the email after 30 minutes.

What payment methods and currency do you accept?

We accept several types of payment: Paypal, Apple Pay, Credit Card, Bank/Wire Transfer, Check/Money Order, Fax, etc. You can pay in USD, EUR, GBP, AUD, etc. with your preferred currency at the payment stage.

Can I cancel my annual subscription?

Yes, you can cancel the subscription anytime. The one-year subscription allows you to use this product for one year and renew if you are satisfied. You will receive an e-mail notification 7 days prior to the end of the subscription.

What's your refund policy?

EaseFab Software, Inc. provides refunds within 90 days of product purchase. We'll hold the 90-day money back guarantee if our products cannot normally work with error or bug and we cannot solve it within an acceptable period of time or provide a temporary solution. Sometimes the software doesn't work well due to improper operations. We strongly suggest you contact our support team for help first with detailed problem description. We promise to reply in 24 hours and problem resolved in 48 hours.

Do you offer any discount for non-profit organizations/schools?

Yes, EaseFab Software offers discount of all the products for approved schools, churches, government entities and charitable organizations! You can email us with prove, up to 50% discount will be offered.