For iPhone 4, iPhone 3GS, iPad 1, iPod Touch 4:

The current version can support to recover the data from inaccessible or crash system of iOS device or damaged device etc. Select Recover from iOS device, connect your device to enter Device Scanning Mode to scan the data.

1. Hold Power and Home buttons at the same time for exact 10 seconds.
2. Release Power button but keep holding Home button until the main interface prompts you to click Start button.

For iPhone 4S, iPad 2, New iPad, iPod Touch 5, iPhone 5/5C/5S,iPad mini, iPad with Retina display:

The current version cannot support to recover from inaccessible or crash system of iOS device at present.

Related FAQs

Why no data is found via Recover from iOS Device?

What are the limitations of the trial version?

Why there is no deleted message attachment in the recovered files?

Can the data be recovered when the iOS device failed to get started?

Can the data be recovered from jailbroken device?

Why is my device read as Unknown?

Can the data be recovered when forgetting locking screen passcode for iOS device?

Can the recovered files be imported to iOS device?

Why iTunes needs to be installed when using the program?

Why no data is found via Recover from iTunes Backup?

Why cannot I connect and sync device with iTunes after losing the data?

What situations are supported to recover the data?

How to exit Device Scanning Mode (Restart device to normal)?

Why do I always get "Analyze failed" error?

Why these recovered emoticons cannot be previewed with other browser?

How to enter Device Scanning Mode with the application?